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SHIPPING & RETURNS

SHIPPING POLICY

Shipping Rates

CANADA

Standard

Shipped within 2 Business Days

 

Orders over $199                                               FREE

Orders under $199                                              $20

 

Orders within Canada's GTA

Shipped within 2 Business Days                       FREE        

Express 

Shipped in 1 Business Day                                  $35

UNITED STATES

Standard

Shipped within 2 Business Days

 

Orders over $199                                               FREE

Orders under $199                                              $20

Express 

Shipped in 1 Business Day                                  $35

RETURN AND REFUND POLICY

Returns

AADAA will refund items within 14 days of purchase if the product has not been damaged, soiled, washed, altered, or worn and all labels and tags remain intact. We reserve the right to refuse returns if these conditions are not followed.

Exchanges

While we hope you are satisfied with all your orders with AADAA, we understand that you may have selected an incorrect colour or size. If you wish to exchange your order, follow these steps.

 

  1.  E-mail us at aadaa@aadaacollections.com, providing the details of the order you wish to return. You will receive a response from our customer support team with instructions on returning the product.  The products must be returned within 7 business days.

  2. Take a snapshot of the product colour and size you wish to exchange. The product name and SKU number must be visible in your email to avoid incorrect exchanges.

  3. Ensure that the returned product is not damaged, worn, soiled, washed, or altered and that all labels and tags remain intact. AADAA reserves the right to refuse any exchanges that do not comply with these conditions.

Cancellations 

Shipped orders in transit cannot be cancelled. Please return the products in the original packaging for a full refund minus the shipping costs. 

Order Placement

By clicking the place order button, you agree to AADAA COLLECTION's shipping, returns and exchange terms and conditions. 

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